EXPERIENCED Copier & Printer Technician – Immediate Start

Location: Newcastle, Maitland & Hunter, NSW
Employment Type: Full-time
Salary: AUD $50,000 – $70,000 (negotiable based on experience)

Our company

Pivotal Business Systems and Andor IT have been serving businesses in NSW for over four decades, delivering tailored technology solutions to meet their evolving needs. At Pivotal Andor, we recognise the role of technology in driving progress and achieving success in today’s dynamic business landscape. With a strong commitment to embracing emerging technologies, we are dedicated to staying at the forefront of innovation. As our operations grow, we are continuously searching for exceptional individuals who share our passion for technology and possess a drive to make a meaningful impact to the business of our customers.

The role:

We are seeking the services of a skilled Technician to join our dedicated team, in the service and support of our Ricoh range of print devices and associated products. This role requires a proactive approach to customer support and maintenance tasks.

Key responsibilities:

– Onsite installation, programming, and setup of photocopiers and printers.

– Provide both remote and onsite support to our customers.

– Execute print service assignments aimed at enhancing customer satisfaction.

– Engage professionally with customers to resolve issues and provide detailed service insights

– Uphold strong customer relations to foster retention and satisfaction.

– Diagnose and troubleshoot effectively with sharp analytical skills.

Desired skills :

– Prior experience with Ricoh products preferred.

– Proficient in computer networking.

– Excellent diagnostic and problem-solving skills.

– Superior communication skills, both verbal and written.

– Exceptional customer service orientation.

– Strong time management capabilities.

– Integrity, reliability, and enthusiasm are essential.


– Access to a company vehicle.

– Opportunities for professional growth within a leading technology company.

Additional Requirements

– Must have legal rights to work in Australia.

– Must possess a valid Australian driver’s licence.

Interested candidates are invited to submit their CV to hr@pivotalbusiness.com.au.

Join us at Pivotal Andor to advance your career while shaping the future of technology in business!

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