Less is more with Pivotal

Pivotal Business Systems is proud to provide innovative, energy-efficient hardware from Ricoh and other leading manufacturers. We also offer comprehensive services that will help you reduce your carbon footprint.

Our strong relationships with our technology partners enable our customers to conserve resources without sacrificing productivity. Beneficial features of our available devices include:

  • Duplex printing (which can reduce the environmental impact of your printing by 45%)
  • Instant startup
  • Energy Saver / Sleep Mode

Track and regulate printer usage throughout your workplace

Upgrade to devices that consume less energy and supplies

Reduce your reliance on physical documents

Ricoh Global eco action

Environmental management is an essential part of our business culture. We’re proud that our main hardware supplier Ricoh is recognised with awards including ten consecutive years on the ‘Global 100’ list of the Most Sustainable Corporations.

On a global scale, Ricoh’s promotion of sustainable environmental management focuses on the 4 pillars of:

Energy conservation and the prevention of global warming

Resource conservation and recycling

Pollution prevention

Conservation of biodiversity


“We see business, society and the planet as interconnected. Through our corporate initiatives as well as sustainable products and services for our customers, we’re treading lightly to take real action on nurturing our environment.”

Customer recycling

Recycling consumables

Our consumable recycling program is free to our customers as part of our goal to reach zero waste-to-landfill. Setting the industry benchmark, the program has recycled over 1,104 tonnes of toner cartridges. The program includes a free pickup service for qualifying customers and a Reply Paid return service.

Recycling machines and parts

We’ve always been ahead of the pack – we were recycling our machines and parts before there were regulations to do it. We don’t want our products ending up in landfill, so our recycling program covers end of life devices and spare parts from Ricoh devices or any third party machines. Since the program started, over 180 tonnes of devices have been recycled into reusable materials.

Sustainability tools

Track your carbon footprint

Ricoh’s @Remote Green Reports allow users to track trends and report performance in energy and paper use across their print fleet to promote sustainability and cost effectiveness.

The @Remote system collects environmental data from Ricoh networked printers and MFDs at multiple locations, and securely transmits the information to a Ricoh data centre.

Green Calculator

Ricoh’s Green Calculator starts with an estimate of your existing energy consumption across Ricoh and non-Ricoh devices. These are compared against new device options using typical electricity consumption (TEC) values – an independent energy usage indicator method developed by Energy Star. You can choose to display the values as:

  • kWh’s of power consumed
  • CO2 emissions
  • electricity cost
  • how many trees that need to be planted to offset CO2 emissions

Sustainable products and services

Product design

Life Cycle Analysis (LCA) identifies the environmental impact across the lifecycle of a product, from raw materials to disposal.

Using LCA-based design, we set targets to reduce the environmental impact of our products. This can be as simple as designing products to be smaller and lighter to conserve resources.

Strategic sourcing

Setting a green procurement framework for raw materials, parts and products ensures we work with suppliers who meet strict standards and help reduce the environmental impact of our products.

We’re continuing to work to reduce environmentally sensitive substances used in our products, and have established a Chemical Management System to comply with the REACH regulatory framework.


We developed the RICO2RET system to minimise the environmental impact of our products. The system quickly identifies processes with high CO2 emissions and how to reduce them. For example, we developed a tin-free, low temperature fixing eco-toner with less environmental impact in the production process, called PxP toner. By fusing at lower temperatures, the PxP devices consume less energy without compromising print quality.

Looking for more information?

Please contact us and we would be more then happy to answer your questions.


“We aim to be the world’s most sustainable and just tech company—taking urgent action to combat climate change, protect human rights, and accelerate digital equity.”

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