Owner Gerard Maher continued to grow the business and it expanded from being just a Ricoh hardware dealer to a “Business Technology Services Provider”. This saw the addition of Business Process Optimisation, Managed Print Services and the expansion of the Point Of Sales (POS) product lines into new digital POS systems.  This resulted in the addition of specialist staff and the need for a name change to better reflect the scope of the business, so Ricoh Business Centre become Pivotal Business Systems.


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